Introducing The Small Town Tech Hub

Are you looking for a simple and effective way to manage your IT needs? If so, you’ll love the Small Town Tech Hub App - the ultimate solution for all your service requests and support issues. With our app, you can:

• Contact our friendly and professional support team anywhere.
• Create and track work tickets for any IT problem or request.
• Sign up for our range of services, including Remote Desktop, Cloud Full Image Backup and File Backup, and more.
• Learn new skills and tips from our training and tutorials section.
• Stay updated on the latest local technology news and trends.
• Access cybersecurity resources and tools, such as Keeper Password Manager.
• View and download documentation and information on our managed services.
• Report an emergency.

Our app is browser-based, so you don’t need to download or install anything. Just open it in your preferred browser and enjoy a smooth and fast experience. You can also add an icon and link to your home screen for easy access, but don’t worry - this won’t give us any access to your data or allow us to communicate with you outside the app.

We value your trust and satisfaction, and we strive to deliver the best services and support possible. That’s why we created the Small Town Tech Hub App - to make your life easier and more convenient. Try it out today and see the difference!

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Install the Small Town Tech Hub app on your device by scanning the QR code.

Access the Hub

Small Town Tech Hub - Terms Of Service

​Terms of Service and Privacy Notice for Small Town Tech Hub

Introduction
Welcome to the Small Town Tech Hub, a platform designed to facilitate service requests and provide a seamless user experience. By using the Small Town Tech Hub, you agree to the following Terms of Service and Privacy Notice. Please read them carefully.
Access and Use of the Service

Upon scanning the QR code provided, the Hub will open in your device's web browser, allowing you to add it to your home screen. The service is compatible with Apple, Android, Windows, and Mac devices.

Permissions and Data Access
The Hub does not have access to files or data stored on your device. Certain forms within the Hub may request specific permissions to fulfill their intended functions. For example, the "Work Ticket" form may require access to your camera to capture an image. The app will request permission accordingly, but Small Town Tech will not gain access to your data until you submit it.

Data Transmission and Storage
Data is transmitted to Small Town Tech only upon submission. Your submissions can be reviewed in the "My Submissions" section within the Hub. Small Town Tech will not share any of the data you submit with any third-party vendors.

Cookies and Third-Party Services
Small Town Tech has not developed or implemented any cookies within the Hub app. However, our vendors and third-party asset creators may use cookies, such as
JotForm, Weebly, and Facebook. These cookies are utilized to enhance your user experience, provide relevant content, and analyze user behavior. By using the Hub, you acknowledge and agree to the use of these third-party cookies. Please note that we are not responsible for the cookie policies or privacy practices of these external vendors and third-party asset creators. We encourage you to review their respective privacy policies for more information on their cookie usage and data collection practices.

External Links
The Hub contains links to external programs through standard URLs. By clicking on external links, such as a YouTube link within the Hub, it may open in the corresponding app, depending on your device settings. Please note that we are not responsible for the content or privacy practices of these external websites and applications.

Service Availability
The Hub is available free of charge. Small Town Tech provides services exclusively to customers who subscribe to our managed services, such as Pro+Tech and Network Monitoring. Hourly rates are applicable for labor requests. Upon receiving a request, a technician will make initial contact to clarify the work details being requested.

Changes to Terms of Service and Privacy Notice
We reserve the right to modify or update these Terms of Service and Privacy Notice at any time. We will notify you of any significant changes, and your continued use of the Small Town Tech Hub following any such changes constitutes your acceptance of the updated terms.