Is Small Town Tech for you?

We want to work with people who match our culture. Please apply if you are:

• A go-getter. You see that something should be done and you do it. No one has to ask you to step up to the plate, you've already hit a home run.
• You have a passion for technology. You love to learn the latest improvements and pass that information along to your friends/family.
• In your spare time, you give back to the organizations that matter most to you.
• You enjoy a work culture where everyone is encouraged to be their best self.
• At your core, you care about people. 
• You don't mind wearing blue polos. (That's our uniform.)

If that sounds like you, we encourage you to apply for our open positions.

We are hiring:

Repair technician

Job Description

• Preform computer hardware and software repair.
• Repair a wide range of electronics.
• Help customers find the right technology solution for their needs.
• Home and small networking installation and troubleshooting.
• Independent problem-solving. (Most Important skill to us)
• Continually learn and grow skill set as needs arise.
• Ability to work independently, with little direct supervision.
• Work with a team for larger jobs.
• Help customers troubleshoot problems remotely and onsite.
• Excellent customer service skills required or willing to learn very fast. Customer service is a key pillar of our business.  

Salary and Benefits

• 90 day probationary wage ranges from $10 to $15 per hour Starting wage dependent on experience. Wage and performance review will determine ongoing pay. Employees receive wage increases based on performance and profitability.

• Willing to train candidates with basic tech knowledge if they have good problem solving skills.
• Flexible hours; most work between 9:00 am and 6:00 pm Monday-Friday
• 20+ hours per week; More hours possible
• Fun, supportive work environment
• Training and skills development available
• We reward initiative, hard word, and friendly service
• Travel and mileage reimbursement. (reliable transportation required)

​Upload a resume with recent relevant references in the form on this page.
For more information please email ted@smalltowntech.shop​​

Sales/account Executive

Title:      Sales Executive Reports to:  CEO/ Co-Owner
Class:  Full-Time
Type:  Salary + Commission
Revised:  3/16/2021

Primary Role: 
Responsible for carrying out all company goals and objectives, established by the CEO/Co-Owner, as it relates to this position.  The Sales Executive is responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, expanding the company's current customer base, and developing and maintaining professional selling skills
Responsibilities:

• Responsible for servicing existing client base while generating new business to expand current customer base
• Providing timely and accurate response to customers' required proposal and/or bid circumstance
• Responsible for writing and submitting professional proposals
• Follows up on all sales leads in a timely and effective manner
• Promotes Small Town Tech and the products and services that are offered
• Tracks and provides accurate sales information to company management
• Provides accurate and timely submittal of sales orders and job notes to appropriate order processing and technical staff
• Makes necessary sales presentations to customers and management as requested
• Acquire and maintain sound knowledge of all product lines and services offered
• Consistently work with management to develop a competitive pricing structure
• Research and obtain information on position specific training opportunities 
• Exceed all company sales goals and objectives as it relates to this position
• Other duties as required or assigned by company management

    Accountability:

The Sales Executive will be accountable to the CEO/Co-Owner.  Secondary accountability will be to the other management team members, employees and customers of Small Town Tech. 
Qualifications:

The Sales Executive shall possess a four-year degree from an accredited college or university with emphasis in business, marketing or engineering or an equivalent combination of education and experience in the field of sales or service of electronics equipment.  The Sales Executive should possess knowledge of customer relations, marketing and communications, and project management.

Travel:
It is expected that this position will require a moderate to considerable amount of travel to customer and vendor sites in Koochiching County.

Additional Skills and Abilities:

• Excellent written and verbal communication skills.
• Must be responsible, self-motivated, self-starter, personable and well-organized.
• Superior customer service skills to deal with both internal and external customers.
• Ability to manage multiple tasks simultaneously.
• Strong interpersonal skills; ability to work with diverse groups.
• Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
• Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
• Must be able to effectively handle stressful situations.
• Must be able to read and effectively interpret general business documentation. 
• Valid and current drivers license.


• Physical, Mental and Environmental Requirements:
  
  
• Employee is required to stand, walk, climb, sit and use hands and fingers.
• Some light lifting of objects is required.
• Reaching, grasping and carrying activities also required.
• The noise level in the work environment is usually moderate.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.
• All requirements may be modified to reasonably accommodate individuals with disabilities.  
  
  This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.​

​Upload a resume with recent relevant references in the form on this page.
For more information please email ted@smalltowntech.shop​

PLT Installer

Job Description

• Power Limited(low voltage) license or Electricians License required
• Install, maintain, and troubleshoot wired and wireless computer networks in commercial and residential settings.
• Install, maintain, and service low voltage projects such as A/V systems, home automation, and security cameras in commercial and residential settings.
• Comfortable with software and hardware troubleshooting.
• Independent problem-solving abilities.
• Desire to continually learn and grow skill set as needs arise.
• Ability to work independently, with little direct supervision.
• Desire to contribute to company growth.
• Excellent customer service skills.  

Salary and Benefits

• 90 day probationary wage $24 per hour.
• Starting wage dependent on experience. Wage and performance review will determine ongoing pay. Employees receive wage increases based on performance and profitability.

• Payed PLT continuing education
• Flexible hours; most work between 8:00 am and 5:00 pm Monday-Friday
• 20+ hours per week; More hours possible
• Fun, supportive work environment
• Training and skills development available
• We reward initiative, hard word, and friendly service

​Upload a resume with recent relevant references in the form on this page.
For more information please email ted@smalltowntech.shop​

Installer Apprentice

Job Description

• Power Limited(low voltage) license or Electricians License required
• Assist with installation, maintenance, and troubleshooting wired and wireless computer networks in commercial and residential settings.
• Assist with Install, maintain, and service low voltage projects such as A/V systems, home automation, and security cameras in commercial and residential settings.
• Comfortable with software and hardware troubleshooting.
• Independent problem-solving abilities.
• Desire to continually learn and grow skill set as needs arise.
• Ability to work independently, with little direct supervision.
• Desire to contribute to company growth.
• Excellent customer service skills.  

Salary and Benefits

• 90 day probationary wage $13 to $15 per hour.
• Starting wage dependent on experience. Wage and performance review will determine ongoing pay. Employees receive wage increases based on performance and profitability.

• Payed PLT continuing education
• Work towards your own PLT license under a licensed installer.
• Flexible hours; most work between 8:00 am and 5:00 pm Monday-Friday
• 20+ hours per week; More hours possible
• Fun, supportive work environment
• Training and skills development available
• We reward initiative, hard word, and friendly service

​Upload a resume with recent relevant references in the form on this page.
For more information please email ted@smalltowntech.shop​