Small Town Tech, Inc.
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Managed Services

Managed Services

Pro+Tech Endpoint Management
Microsoft 365 and Exchange
Network Management
Keeper Password Management
Fire/Burglar Alarm Monitoring
Vendor management
Comprehensive technology documentation
User awareness training
Asset Management
File and Image Backup
Structured Cabling
Virus Protection
Network Firewall / Intrusion Prevention
Cyber Insurance Consulting
Technical Support
Technology Budgeting
Patch Management
Remote Desktop Access
Website Hosting

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About Partner Client Program

What is the Partner Client Program?

The Partner Client Program serves businesses, non-profit organizations, and government agencies by providing a comprehensive security strategy covering policies and procedures. We develop and regularly assess your technology plan, ensuring compliance with industry standards and regulations such as HIPAA, PCI DSS, and FOIA. Our offerings include managing documentation, remote technical support, safeguarding remote workers, software and hardware updates, and robust virus protection. Partner with us to reinforce your organization's security and efficiency.

Partner Client

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About PRO+TECH

What is PRO+TECH?

PRO+TECH is a monthly subscription service for Windows and Mac computers, offering antivirus protection, hardware monitoring, software and operating system updates, remote desktop access, and tech support. Utilizing Bitdefender as the antivirus engine and Splashtop for remote connections, PRO+TECH ensures the security and efficiency of your computer. Subscribers can also add backup services for an additional fee. With PRO+TECH, customers receive monthly reports detailing their computer's activity and performance.

PRo+Tech


Experience the Small Town Tech Hub App

Introducing the Small Town Tech Hub App

Experience a smooth and seamless journey with our state-of-the-art application tailored to meet all your managed service requirements. As a cherished customer, you'll have effortless access to various features, including:

  • Connecting with our Support Team
  • Generating a Work Ticket
  • Registering for our Services
  • And much more!

The Small Town Tech Hub App is browser-based, providing a user-friendly and lightweight experience. For added convenience, our app may suggest adding an icon and link to your home screen. Be assured, this action will not grant us any access to your data or enable communication outside the app. Enjoy peace of mind while reaping the benefits of our top-tier services!

Access the STT Hub
Read the Announcement
STT Hub Site
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Check Your Account

Access your invoices, work tickets, estimates, invoices, and more.


TedBot is trained on data from this site. It can access our inventory, blogs, Services, and other resources. 


What we do?

What does STT do?

As a technical support provider, Small Town Tech caters to individual subscribers of our Pro+Tech Computer Management Program and businesses enrolled in our Partner Client Program. In addition to offering managed services, we maintain a physical technology retail store and an online store featuring a comprehensive inventory of in-stock items.

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Managed Services

Managed Services

A managed service involves engaging a technology support company to oversee key technology assets, such as computers and networks, which are essential for your business success and personal security. We maintain the currency of your critical firmware and software, defending against zero-day threats.

Our team monitors networks and utilizes state-of-the-art software and hardware firewalls to protect against intrusions. We also offer basic customer support for instances when you or your employees need assistance. Employing a managed service provider can lead to substantial savings in preventative costs and threat protection.



Risk Management

Discussing Risk Management

Risk management is crucial and should never be taken lightly, though it can be costly. We're here to help you maximize the value of your cybersecurity measures. Listen to Ted Saxton, the co-owner of Small Town Tech, as he discusses the increasing severity of this issue in Koochiching County.

Risk Management

Risk Management - You can never be to cautious but it ain't cheap!

Posted by Small Town Tech on Sunday, September 11, 2022

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VISIT OUR ONLINE STORE

Cables and Adapters - Computer Accessories - Computers - Data Storage Devices - Gadgets - Headphones - Keyboards and Mice - Networking - Paper - Printers and Accessories - Speakers - Surge Protectors

Pro+Tips

Unlock Your Tech Potential with Pro+Tips Help Articles
Pro+Tips is a blog dedicated to providing readers with engaging and easy-to-understand tech articles that aim to make technology accessible to everyone. While some of their content features products they sell, their primary focus remains on delivering valuable advice and best practices, irrespective of whether readers choose to purchase from them or their competitors. By sharing their wealth of expertise and knowledge, Pro+Tips strives to empower readers and assist them in making informed decisions in the world of technology. For anyone seeking professional guidance and top-notch tech tips, Pro+Tips is the go-to resource.
Start Learning With Pro+Tips

Backstage

Tech for Good: Small Town Tech's Commitment to Community
Small Town Tech is known for providing technology services, but we have spent a lot of time advocating for our community. Sometimes it is technology related and other times it is just because we love giving back. 
Just like a good theatre performance, there is a lot that goes on BACKSTAGE. This blog is meant to give you a look behind the curtains.
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Take Me Backstage

Artificial Intelligence

Your Local AI Connection: News, Resources & More
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The Artificial Intelligence blog is designed to help residents and businesses in Koochiching County stay up-to-date and informed about the latest developments in AI technology. From breaking news and valuable resources to practical guides and thought-provoking content, explore the exciting world of AI in a easy and approachable way.
Artificial Intelligence News and Resources
Mobile-friendly AI Chatbot Menu
Try AI out for yourself!
ChatGPT Free, Account Required TedBot Free, No Account Bing Free, Microsoft Account Required Bing Images Free, Microsoft Account Required


Risk Management

What are people saying about Small Town Tech?

We welcome your feedback. Click Rate Us to let us know how your service was.

Rate Us

We welcome you to stop into our store located in downtown IFalls, MN.

Get LIVE Support Available from 
9:00 am - 5:00 pm on Monday - Friday
​Closed on Saturday 
 - Sunday


support@smalltowntech.shop

218-240-8802

304 3rd Street International Falls, MN 56649

Help & Support

 218-240-8802
304 3rd Street
​International Falls, MN 56649

Ticket Status

Open Monday through Friday 9AM-5PM

Closed Saturday and Sunday

We appreciate your business.

Thank you for choosing Small Town Tech!

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Small Town Tech Inc
Protech Complete Technology Care
  • Home
  • Pro+Tech
  • Partner Client
  • Hub
  • Pro+Tips
  • Backstage
  • Online Store