Services We Offer
Pro+Tech Endpoint Management |
Pro+Tech Endpoint Management is a service that offers protection and prevention for Windows and Mac computers. It includes antivirus, firewall, hardware monitoring, remote desktop, tech support, reporting, updates, and backup options. The service provides various features and benefits for customers, such as detecting and blocking malware, scanning web and email traffic, monitoring hardware performance, accessing computers remotely, getting technical assistance, receiving monthly reports, and backing up important files or hard drive images. The service costs $12.50 per computer/monthly plus taxes and has a 99% patch compliance rate. |
Network Management |
Network Management includes four main features: Intrusion Prevention, Content Control, Network Equipment Patching, and Zero Trust Network principles. These features are designed to help Partner Clients achieve a high level of network security and performance, as well as compliance with industry standards and regulations. Intrusion Prevention is a feature that monitors network traffic and blocks any malicious or unauthorized activity, such as hacking attempts, malware infections, or data breaches. Content Control is a feature that allows Customers to filter and limit access to online resources, such as websites, applications, or social media platforms. This can help to improve network bandwidth, productivity, and security. Network Equipment Patching is a feature that ensures that all network equipment, such as routers, switches, firewalls, or access points, are updated with the latest patches and security fixes. This can help to defend against zero-day exploits and other emerging cyber threats. Zero Trust Network is a security model that assumes no user or device should be trusted by default, and requires verification for every request and action on the network6. This can help to prevent lateral movement by attackers who compromise one device or segment of the network, and also comply with industry regulations and standards that require strict access control and data protection. |
Remote Desktop Access |
Remote Desktop is a service that enables remote access and control of work computers from any device, anywhere, anytime. It also enables remote support and management of employees’ devices with one-click access from the Pro+Tech console, a user-friendly and robust RMM platform. Remote Desktop is powered by Splashtop and Pro+Tech Endpoint Management, two of the best providers of remote access and support solutions in the market. They offer high-quality and secure remote sessions with HD video, sound, file transfer, chat, and more. They also offer features such as alerts, remote command, Windows update management, and other tools to monitor and manage devices. Remote Desktop is affordable, scalable, and flexible. It also allows adding features such as end-user access. Our remote desktop service is a powerful and convenient solution that boosts productivity and efficiency for remote work and support. |
Credential Management |
Credential Management is a service that enables password management and file storage with zero-knowledge and zero-trust features. It is powered by Keeper for Business, a cloud-based security solution that integrates with various platforms and tools. Credential Management allows creating, storing, and sharing strong passwords and sensitive files securely across devices and teams. It also allows monitoring password health and security, enforcing password policies and roles, accessing advanced reporting and alerts, and adding additional features as needed. Credential Management is a service that enhances password security and productivity for businesses of any size. |
Microsoft 365 |
Small Town Tech is your ideal partner for managing your Microsoft licenses. We have the expertise and experience to provide Microsoft solutions for any organization, regardless of size or sector. Whether you need Office 365, Azure, or any other Microsoft product or service, we can help you maximize your return on investment. With Small Town Tech, you can benefit from our comprehensive services, including planning, deployment, migration, optimization, and support of your Microsoft environment. We can also assist you with compliance, security, and backup of your data and applications. We have a reputation for delivering high-quality service and customer satisfaction. We offer flexible and transparent pricing plans that fit your budget and needs. You can opt for monthly, annual, or pay-as-you-go options. You can also enjoy discounts for volume purchases and long-term contracts4. Small Town Tech does not impose any hidden fees or extra costs. You only pay for what you use and need. Small Town Tech is more than just a vendor. We are a trusted advisor and a strategic partner who can help you achieve your goals and grow your business with Microsoft solutions. Contact us today for a free consultation and a quote. You will be glad you chose Small Town Tech as your Microsoft license manager. |
Documentation and Compliance |
Small Town Tech’s documentation service creates and maintains comprehensive technology plans for businesses and organizations. These plans cover essential categories related to IT security and management, such as asset summary, endpoint security, password management and MFA, backup and disaster recovery, incident response plan, disk encryption, network and firewall configuration, user awareness programs, vendor agreements, cyber insurance policies, website and online resource management, and regulatory compliance procedures. The plans aim to facilitate effective IT asset management, safeguard sensitive data from cyber threats, and ensure compliance with regulatory requirements. |
Web Development and Hosting |
Our website development service specializes in web design and development. We offers a range of solutions for different types of websites, such as dynamic forms and menus, cross-platform apps and ecommerce, video and livestream, and more. It also provides advanced features to help website owners grow their online presence, such as analytics, user interaction tracking, email marketing, fundraising, CRM integration, social media integration, chat integration, and search listings. Small Town Tech has three flexible pricing plans to suit different needs and budgets: Builder, Innovator, and Developer. It also offers email hosting with Exchange Online plans. Small Town Tech ensures that the websites it creates are secure, scalable, and user-friendly. |