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Virus Protection+
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Backup
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Remote Desktop
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Tech Support
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$12.5 Per Computer/ Monthly
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PROTECH PERSONAL IS LIKE HIRING A PERSONAL TECH SUPPORT TEAM.
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Real time virus protection and cyber security powered by bitdefender gives you peace of mind from online threats, Viruses, and Malware.
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WE DO A LOT OF PREVENTATIVE MAINTAINANCE TO MAKE SURE YOUR COMPUTER RUNS AT ITS PEAK PERFORMANCE.
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What's included?
Virus Protection
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Pro+tech is backed by a global cybersecurity leader that protects over 500 million systems in more than 150 countries. Bitdefender provides real-time threat protection with active scanning and preventative measures.
Hardware Monitoring
PRO+TECH REMOTE HARDWARE MONITORING CREATES TICKETS THAT GET AUTOMATICALLY OR REMEDIATED BY ONE OF OUR TECHNICIANS FOR HARDWARE-RELATED PROBLEMS BEFORE THEY GET SERIOUS.
Patch Management
PATCH MANAGEMENT INCLUDES UPDATES FOR POPULAR SOFTWARE LIKE MICROSOFT OFFICE, ADOBE, MAC, WINDOWS 10, AND MANY MORE.
Automatic Ticket Remediation
THROUGH THE USE OF PROTECH’S REMOTE, MONITORING AND MANAGEMENT (RMM) SOFTWARE, UNLIMITED SUPPORT BY THESE SYSTEMS WILL BE PROVIDED. THIS INCLUDES THE INSTALLATION OF CRITICAL UPDATES FOR WINDOWS OPERATING SYSTEMS, APPLE OPERATING SYSTEMS, AND LINUX.
AUTOMATED SUPPORT INCLUDES REMEDIATION FOR INSTALLED MALWARE, FAILED SERVICES, DRIVE CLEAN-UP (TEMP AND UNNECESSARY FILES), DRIVE OPTIMIZATION, VIRUS, MALWARE, AND SPYWARE SCANS, DEFRAGS AS WELL AS HARDWARE AND SOFTWARE AUDITING. PROTECH’S REMOTE MONITORING AND MANAGEMENT SOFTWARE WILL MONITOR ALL PCS THAT ARE POWERED ON 24/7 FOR CRITICAL ERRORS. CRITICAL ERRORS WILL AUTOMATICALLY CREATE A SERVICE TICKET IN PROTECH’S TICKET MANAGEMENT SYSTEM TO BE ADDRESSED BY A TECHNICIAN OR PROTECH’S AUTOMATION SERVER WHICH PROVIDES AN AUTOMATIC RESPONSE TO RESOLVE CRITICAL ISSUES. ERRORS THAT OCCUR DURING THE MAINTENANCE WINDOW SUCH AS VIRUSES FOUND OR MACHINES THAT ARE UNAVAILABLE WILL TRIGGER A SERVICE TICKET TO BE AUTOMATICALLY CREATED IN PROTECH’S TICKET MANAGEMENT SYSTEM.
ALL-TIME BILLED BY PROTECH’S AUTOMATED SUPPORT SOFTWARE WILL BE COVERED UNDER THE TERMS OF THIS AGREEMENT.
AUTOMATED SUPPORT INCLUDES REMEDIATION FOR INSTALLED MALWARE, FAILED SERVICES, DRIVE CLEAN-UP (TEMP AND UNNECESSARY FILES), DRIVE OPTIMIZATION, VIRUS, MALWARE, AND SPYWARE SCANS, DEFRAGS AS WELL AS HARDWARE AND SOFTWARE AUDITING. PROTECH’S REMOTE MONITORING AND MANAGEMENT SOFTWARE WILL MONITOR ALL PCS THAT ARE POWERED ON 24/7 FOR CRITICAL ERRORS. CRITICAL ERRORS WILL AUTOMATICALLY CREATE A SERVICE TICKET IN PROTECH’S TICKET MANAGEMENT SYSTEM TO BE ADDRESSED BY A TECHNICIAN OR PROTECH’S AUTOMATION SERVER WHICH PROVIDES AN AUTOMATIC RESPONSE TO RESOLVE CRITICAL ISSUES. ERRORS THAT OCCUR DURING THE MAINTENANCE WINDOW SUCH AS VIRUSES FOUND OR MACHINES THAT ARE UNAVAILABLE WILL TRIGGER A SERVICE TICKET TO BE AUTOMATICALLY CREATED IN PROTECH’S TICKET MANAGEMENT SYSTEM.
ALL-TIME BILLED BY PROTECH’S AUTOMATED SUPPORT SOFTWARE WILL BE COVERED UNDER THE TERMS OF THIS AGREEMENT.
Reporting
RECEIVE A WEEKLY BACKUP SUMMARY(IF PURCHASED) AND EXECTUIVE SUMMARY OF YOUR COMPUTERS PERFORMANCE MONTHLY
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Cloud File Backup |
$10 PEr computer/ Monthly/ 60GB
*Add-on price to Pro+tech Personal Starter
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What is backed up?
backup configuration includes:
user Folders: Desktop documents pictures appdata Public Folders: Public Desktop Public Documents Public Pictures PRogram Data Common Start Menu Reporting
Recieve Weekly backup reporting with summary and detailed reports
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60GB of Cloud file backup
We do not automatically bill when you go over your data limit.
A technician will contact you to discuss options including prioritizing what is backed up or other services that may better fit your needs. Automated Failure alerting
An internal ticket is created everytime your backup fails and a technician will double check to make sure your backup is successful.
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BAckup plan details
Daily Backup that runs every day that your computer is turned on.
The last five revisions of your files are backed up. Access your files remotely
ACCESS AND RESTORE YOUR OWN FILES WITH THE PRO+TECH PORTAL.
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More about File Backup
Fast, Efficient File & Folder Backup
Data Protection scans endpoints and detects file changes so only files that have changed are backed up. With smart scheduling, built-in compression, and block-level backup Protech can back up your endpoints without impacting network performance,
Zero-Disruption Deployment
With Protech Data Protection there is no new software to install. It can be deployed to any device with the Protech agent installed and can begin backing up data almost immediately, with little to no configuration required.
Secure Transfer and Storage
All data is encrypted in motion and at rest via secure AES 256-bit end-to-end encryption and is stored in the USA (or Canada, for our customers up north). Pro+tech’s security practices adhere to and exceed the strictest standards for data protection compliance practices.
Easy Restore = Reduced RTO
Files and folders can be recovered in just a few clicks and quickly restored to the original machine, any machine with a Protech agent, or downloaded and restored to another location. Backed by Protech’s #1 rated support, you have peace of mind knowing help is there in case of an emergency.
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Remote Desktop |
$5 PEr User/ Monthly
*Add-on price to Pro+tech Personal Starter
|
REMOTE DESKTOP ACCESS FOR ALL OF YOUR ENDPOINTS WITH CUSTOMIZABLE ACCESS GROUPS. PERFECT FOR COMPANIES WITH REMOTE WORKERS OF EMPLOYEES THAT NEED TO ACCESS THEIR FILES WHEN THEY ARE AWAY FROM THEIR DESKTOPS.
Save yourself a trip to small town tech and receive tech support for many common issues or questions without leaving the comfort of your house. |
Special Rates for Pro+tech Customers
$60 PEr hour
$5 PEr 5 minutes
*Protech Rates only apply to customers with any active pro+tech subscription.
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GET HELP WITH...
Installing Software
Using popular websites setting up accounts accessing your computer remotely Windows tasks Microsoft office Google Services and more.... Tech support for more than just your computer
In addition to any computer on protech, you will also receive the Pro+tech Tech support rate for other tech support related to other electronic devices.
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Pay As You Go
Only Pay for the help that you need with our "pay as you go" pricing.
Billed in 5 minute increments to minimize your cost. Contact customer support to set up automatic invoicing and/or payments As GET HELP now
My team of expert technicians are available:
Monday through Friday 9am to 6pm, Saturday through Sunday 10am - 4pm. |
We Make House Calls
Most of the time we can solve your tech problems from our World headquarter in International Falls, Mn.
Sometimes we may need to come to you. With pro+tech Personal your receive a discounted hourly rate of $60. That's a $25 savings! *Drivetime is billed Pro+tech Hourly Rate and includes milage |
|
|
$12.5 Per Computer/ Monthly
|
|
PRO+TECH PERSONAL IS LIKE HIRING A PERSONAL TECH SUPPORT TEAM.
|
Real time virus protection and cyber security powered by bitdefender gives you peace of mind from online threats, Viruses, and Malware.
|
WE DO A LOT OF PREVENTATIVE MAINTAINANCE TO MAKE SURE YOUR COMPUTER RUNS AT ITS PEAK PERFORMANCE.
|
What's included?
Virus Protection
|
|
Pro+tech is backed by a global cybersecurity leader that protects over 500 million systems in more than 150 countries. Bitdefender provides real-time threat protection with active scanning and preventative measures.
Hardware Monitoring
PRO+TECH REMOTE HARDWARE MONITORING CREATES TICKETS THAT GET AUTOMATICALLY OR REMEDIATED BY ONE OF OUR TECHNICIANS FOR HARDWARE-RELATED PROBLEMS BEFORE THEY GET SERIOUS.
Patch Management
PATCH MANAGEMENT INCLUDES UPDATES FOR POPULAR SOFTWARE LIKE MICROSOFT OFFICE, ADOBE, MAC, WINDOWS 10, AND MANY MORE.
Automatic Ticket Remediation
THROUGH THE USE OF PRO+TECH’S REMOTE, MONITORING AND MANAGEMENT (RMM) SOFTWARE, UNLIMITED SUPPORT BY THESE SYSTEMS WILL BE PROVIDED. THIS INCLUDES THE INSTALLATION OF CRITICAL UPDATES FOR WINDOWS OPERATING SYSTEMS, APPLE OPERATING SYSTEMS, AND LINUX.
AUTOMATED SUPPORT INCLUDES REMEDIATION FOR INSTALLED MALWARE, FAILED SERVICES, DRIVE CLEAN-UP (TEMP AND UNNECESSARY FILES), DRIVE OPTIMIZATION, VIRUS, MALWARE, AND SPYWARE SCANS, DEFRAGS AS WELL AS HARDWARE AND SOFTWARE AUDITING. PROTECH’S REMOTE MONITORING AND MANAGEMENT SOFTWARE WILL MONITOR ALL PCS THAT ARE POWERED ON 24/7 FOR CRITICAL ERRORS. CRITICAL ERRORS WILL AUTOMATICALLY CREATE A SERVICE TICKET IN PROTECH’S TICKET MANAGEMENT SYSTEM TO BE ADDRESSED BY A TECHNICIAN OR PROTECH’S AUTOMATION SERVER WHICH PROVIDES AN AUTOMATIC RESPONSE TO RESOLVE CRITICAL ISSUES. ERRORS THAT OCCUR DURING THE MAINTENANCE WINDOW SUCH AS VIRUSES FOUND OR MACHINES THAT ARE UNAVAILABLE WILL TRIGGER A SERVICE TICKET TO BE AUTOMATICALLY CREATED IN PROTECH’S TICKET MANAGEMENT SYSTEM.
ALL-TIME BILLED BY PROTECH’S AUTOMATED SUPPORT SOFTWARE WILL BE COVERED UNDER THE TERMS OF THIS AGREEMENT.
AUTOMATED SUPPORT INCLUDES REMEDIATION FOR INSTALLED MALWARE, FAILED SERVICES, DRIVE CLEAN-UP (TEMP AND UNNECESSARY FILES), DRIVE OPTIMIZATION, VIRUS, MALWARE, AND SPYWARE SCANS, DEFRAGS AS WELL AS HARDWARE AND SOFTWARE AUDITING. PROTECH’S REMOTE MONITORING AND MANAGEMENT SOFTWARE WILL MONITOR ALL PCS THAT ARE POWERED ON 24/7 FOR CRITICAL ERRORS. CRITICAL ERRORS WILL AUTOMATICALLY CREATE A SERVICE TICKET IN PROTECH’S TICKET MANAGEMENT SYSTEM TO BE ADDRESSED BY A TECHNICIAN OR PROTECH’S AUTOMATION SERVER WHICH PROVIDES AN AUTOMATIC RESPONSE TO RESOLVE CRITICAL ISSUES. ERRORS THAT OCCUR DURING THE MAINTENANCE WINDOW SUCH AS VIRUSES FOUND OR MACHINES THAT ARE UNAVAILABLE WILL TRIGGER A SERVICE TICKET TO BE AUTOMATICALLY CREATED IN PROTECH’S TICKET MANAGEMENT SYSTEM.
ALL-TIME BILLED BY PROTECH’S AUTOMATED SUPPORT SOFTWARE WILL BE COVERED UNDER THE TERMS OF THIS AGREEMENT.
Reporting
REceive a weekly backup summary(if purchased) and EXECTUIVE SUMMARY of your computers performance monthly
|
Cloud File Backup |
$10 PEr computer/ Monthly/ 60GB
*Add-on price to Protech Personal Starter
|
|
What is backed up?
backup configuration includes:
user Folders: Desktop documents pictures appdata Public Folders: Public Desktop Public Documents Public Pictures PRogram Data Common Start Menu Reporting
Recieve Weekly backup reporting with summary and detailed reports
|
60GB of Cloud file backup
We do not automatically bill when you go over your data limit.
A technician will contact you to discuss options including prioritizing what is backed up or other services that may better fit your needs. Automated Failure alerting
An internal ticket is created everytime your backup fails and a technician will double check to make sure your backup is successful.
|
BAckup plan details
Daily Backup that runs every day that your computer is turned on.
The last five revisions of your files are backed up. Access your files remotely
ACCESS AND RESTORE YOUR OWN FILES WITH THE PROTECH PORTAL.
|
More about File Backup
Fast, Efficient File & Folder Backup
Data Protection scans endpoints and detects file changes so only files that have changed are backed up. With smart scheduling, built-in compression, and block-level backup Protech can back up your endpoints without impacting network performance,
Zero-Disruption Deployment
With Pro+tech Data Protection there is no new software to install. It can be deployed to any device with the Protech agent installed and can begin backing up data almost immediately, with little to no configuration required.
Secure Transfer and Storage
All data is encrypted in motion and at rest via secure AES 256-bit end-to-end encryption and is stored in the USA (or Canada, for our customers up north). Protech’s security practices adhere to and exceed the strictest standards for data protection compliance practices.
Easy Restore = Reduced RTO
Files and folders can be recovered in just a few clicks and quickly restored to the original machine, any machine with a Protech agent, or downloaded and restored to another location. Backed by Protech’s #1 rated support, you have peace of mind knowing help is there in case of an emergency.
|
Remote Desktop |
$5 PEr User/ Monthly
*Add-on price to Protech Personal Starter
|
REMOTE DESKTOP ACCESS FOR ALL OF YOUR ENDPOINTS WITH CUSTOMIZABLE ACCESS GROUPS. PERFECT FOR COMPANIES WITH REMOTE WORKERS OF EMPLOYEES THAT NEED TO ACCESS THEIR FILES WHEN THEY ARE AWAY FROM THEIR DESKTOPS.
Save yourself a trip to small town tech and receive tech support for many common issues or questions without leaving the comfort of your house. |
Special Rates for Pro+tech Customers
$60 PEr hour
$5 PEr 5 minutes
*Protech Rates only apply to customers with any active protech subscription.
|
|
GET HELP WITH...
Installing Software
Using popular websites setting up accounts accessing your computer remotely Windows tasks Microsoft office Google Services and more.... Tech support for more than just your computer
In addition to any computer on pro+tech, you will also receive the Pro+tech Tech support rate for other tech support related to other electronic devices.
|
Pay As You Go
Only Pay for the help that you need with our "pay as you go" pricing.
Billed in 5 minute increments to minimize your cost. Contact customer support to set up automatic invoicing and/or payments As GET HELP now
My team of expert technicians are available:
Monday through Friday 9am to 6pm, Saturday through Sunday 10am - 4pm. |
We Make House Calls
Most of the time we can solve your tech problems from our World headquarter in International Falls, Mn.
Sometimes we may need to come to you. With pro+tech Personal your receive a discounted hourly rate of $60. That's a $25 savings! *Drivetime is billed Pro+tech Hourly Rate and includes milage 
Find out more about key features and how to use themn
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