"It is my hope that my business can become your tech support team."

"You're an expert at your business. We are technology experts. There are many reasons to hire a team of technology experts including the time constraints of dealing with tech related problems instead of selling and providing your product and services to your customers. Another common frustration that goes along with not having a dedicated tech team is your own lack of expertise. Whether you want to be fully involved with our tech team or take more of a hands off approach, our Pro+Tech Managed Services are right for you." 

Ted Saxton

CEO and ​Co-owner

Live Chat

We've got your back!

     "When you need help, you don't want to jump through hoops to get assistance. My team, based out of IFalls, MN, are here to take the stress of tech away.

---

Give us a try.

   Let us earn your trust by fixing some of your existing tech concerns and equipment.

---

Pro+Tech Managed Services are flexible.

"Nobody knows my system better than I do and I love to show off features and what is going on behind the scenes." 

Request More Information

Download Pro+Tech Trial Software

Here is my calendar. When would you like to chat?

This calendar shows when I available to schedule a Pro+Tech Business demonstration. The demo can last 5 minutes or until I have answered any questions that you might have. I don't practice "hard sales" and believe that you should only purchase our products if they are the right fit for your business."

"Which of these Pro+Tech Services are right for you?"

Pro+Tech Managed Services offered now includes:
Patch Management
Software updates
Hardware monitoring
Antivirus
Firewall
Network Monitoring
Help Desk
Reporting
File Backup
Remote Desktop
​Asset Management
Customer Portal

Pro+Tech Features coming soon:
Mobile Device Management
Full Image Backup 
Managed Network Attached Storage mNAS
Mobile App

---

The Pro+Tech Journey

​I purchased Lakestate Computers in 2016 and inherited a dozen customers that were receiving a monthly full virus scan and a quick look to make sure nothing major was happening on our customers computers. This service left a lot to be desired and we continued to improve the service to include daily full virus scans and a backup solution. We called that version of the service "Tech Tune-up". It was a significant improvement from the previous program.

Finally we arrive to Pro+Tech. We looked at all of our customers, both business and residential, and decided a minimum amount of protection and service that they needed. We knew first and foremost that Pro+Tech would need a leading virus protection and cyber security solution for our customers Windows computers. Our antivirus software is powered by Bitdefender and is optimized for our Pro+Tech Managed Services. Bitdefender enabled us to offer real-time scanning and additional cyber security measures that go above and beyond anti-virus.

We will continue to improve Pro+Tech to match the needs of our customers and we are actively working on incorporating full image backups and mobile device management into our Pro+Tech Managed Services.

---

Proud to be IFalls Nice!

     "I strongly believe that trust is earned and not a given. My fellow Co-owner, Jim Yount, and I formed Small Town Tech as a community focused tech support company. The first thing we decided as partners was that we would judge our success based on the impact we have had on our community. Small Town Tech has supported countless fundraisers and continue to support many non-profit organizations through our community. 
      The second thing we decided was that we needed to be located in downtown IFalls, so we waited for the perfect building to become available. Through our dedication to the area, I truly believe we have become a cornerstone of the community I love and call home."