Pro+Tech Reboot Policy |
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Reboot Policy
Effective May 1st, 2021 Pro+Tech Personal and Pro+Tech Business subscribers will have a new Reboot Policy added to the Service Level Agreement.
Pro+Tech keeps your operating system, drivers, and various software programs up to date. In order for some updates to take effect, a reboot is required.
Save your work! Once a reboot command is sent to your computer, you will have 5 minutes to save and close your work before the computer shuts down. Some programs automatically save your progress to the cloud but many do not and your progress will be lost.
Reboot Schedule
Pro+Tech Personal
Sunday, 1am to 4am, Automatically (no customer contact)
Monday - Saturday, 1am to 4am, Manually (no customer contact)
Monday - Sunday, All Day excludes previous update, Manually (requires user/customer approval)
*Chat with a technician to modify your reboot policy for some or all of your computers by clicking here www.smalltowntech.shop/protech-chat
Pro+Tech Business
Sunday, 12am to 4am, Automatically (no customer contact)
Monday - Saturday, 12am to 4am, Manually (no customer contact)
Monday - Sunday, All Day excludes previous update, Manually (requires user/customer approval)
**To set up a custom reboot schedule, contact your account executive.
By continuing your Pro+Tech subscription, you agree to this reboot policy and all terms and conditions associated with Pro+Tech. To find our more click here www.smalltowntech.shop/protech-managed-services/
Effective May 1st, 2021 Pro+Tech Personal and Pro+Tech Business subscribers will have a new Reboot Policy added to the Service Level Agreement.
Pro+Tech keeps your operating system, drivers, and various software programs up to date. In order for some updates to take effect, a reboot is required.
Save your work! Once a reboot command is sent to your computer, you will have 5 minutes to save and close your work before the computer shuts down. Some programs automatically save your progress to the cloud but many do not and your progress will be lost.
Reboot Schedule
Pro+Tech Personal
Sunday, 1am to 4am, Automatically (no customer contact)
Monday - Saturday, 1am to 4am, Manually (no customer contact)
Monday - Sunday, All Day excludes previous update, Manually (requires user/customer approval)
*Chat with a technician to modify your reboot policy for some or all of your computers by clicking here www.smalltowntech.shop/protech-chat
Pro+Tech Business
Sunday, 12am to 4am, Automatically (no customer contact)
Monday - Saturday, 12am to 4am, Manually (no customer contact)
Monday - Sunday, All Day excludes previous update, Manually (requires user/customer approval)
**To set up a custom reboot schedule, contact your account executive.
By continuing your Pro+Tech subscription, you agree to this reboot policy and all terms and conditions associated with Pro+Tech. To find our more click here www.smalltowntech.shop/protech-managed-services/
