Change in services.
Since its inception, we at Small Town Tech have worked hard to meet the technology needs of our community. Our business model has expanded to include retail, fire and burglar alarm monitoring, electronic repair, managed antivirus (Pro+Tech), managed business services (our Partner Client program), technology systems installations, equipment rentals, website design, and a T-Mobile Authorized Dealer (coming in December).
Over the past year, we have reassessed our business model and reviewed the combination of services we offer to best meet our customers' needs while remaining profitable. After all, if we don’t stay in business then we can’t help anybody!
Starting today we are shifting our main focus to our managed services programs. This includes our residential and business Pro+Tech and Partner Client programs.
As part of this change, we will now only be providing repair services and technical support to devices enrolled under those service programs.
Our retail offerings will continue to grow. We are excited to be adding T-Mobile phones and service packages in late December.
This decision has not been made in haste. The global technology landscape is changing and cybersecurity threats are increasing rapidly. Our new focus on managed services helps us align better with our customers’ needs.
We look forward to a long future helping to strengthen and support our community.
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