Small Town Tech, Inc.
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Remote Desktop and Cloud File Backup Access

Protech Portal
Remote Desktop Access
All Pro+Tech Managed Services plans include remote desktop to your device. Click the PRO+TECH PORTAL button to access your computer from anywhere.
Contact our support team to enable remote desktop on your account.
Backup File Access
​Pro+Tech Cloud File Backup is an add on to Pro+Tech Business and Personal subscriptions. The cost is $10 per GB used. Click the PRO+TECH PORTAL button to access your backed up files from anywhere.

Login to your Pro+Tech Portal
Pro+Tech Portal

Billing, Ticketing, User Management, Account Management

Account Portal
Account Management
With Account Portal you can:
View and pay invoices
View and create work tickets
View prepaid hour
Update account and billing information
View and approve estimates
View information related to your computers/ assets 

Login to your account portal with a password

Sign In With Email Link

Get a link sent to your email that will sign you in

Start A Quick Ticket

Step 1 - Enter your company associated email address then click Next.

Step 2 - Describe what help is needed then click Next.

Step 3 - That's it! Most tickets get addressed within one business day. A technician will contact you if more info is needed.

 If you are new to your organization and have not been onboarded yet, please have your internal tech support contact us to update your organizations list of authorized users.

Additional Resources

Passportal Browser Extensions

​Download - Chrome Extension

Download - Firefox Extension

Download - Edge Extension


Useful Links

Form - Add Employees/ Users

Chat - Expert Technicians

Email - Systems Administrator

Report - Business Emergency

Terms - Terms of Service

Training - How To and Resources


Portals

Portal - RepairShopr

Portal - Ninjarmm

Portal - Passportal


​

Help & Support

 218-240-8802
304 3rd Street
​International Falls, MN 56649

Ticket Status

Open Monday through Friday 9AM-5PM

Closed Saturday and Sunday

Services

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Small Town Tech Inc
Protech Complete Technology Care
  • Home
  • Services
  • Online Store
  • Rates
  • Pro+Tech
    • Free Trial
  • Partner Client
    • Backup Solutions