Small Town Tech, Inc.
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A Partner Client is any business or non-profit organization that collaborates with Small Town Tech to grow and protect their business.

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Partner Client Information Request


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Human Factor
  • Security Awareness Training
  • End-user License Agreements
  • Company Culture
  • User Account Management
  • Password Management
  • 2FA or MFA

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Endpoint Management​
  • Antivirus
  • Operating System and Software Patching
  • Hardware Monitoring and Preventive Maintenance Checks and Services
  • Remote Support

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Disaster Recovery
  • File Backup
  • Image Backup
  • Cloud Database Backup
  • Disaster Recovery Plan

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Network Security
  • Firewall
  • Network Configuration
  • Virtual Private Network (VPN)
  • Software Firewall
  • Monitoring
  • Firmware Updating

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Cyber Insurance
  • Buy It!!!
  • We will work with your agent.


The Partner Client Philosophy

"Our Partner Client philosophy is simple; we want what's best for your business to be successful. We only succeed when our partners succeed."
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Small Town Tech is a technical services company that operates under a partner-client philosophy. Their goal is to help their partners succeed by providing technology solutions that meet their specific needs. They believe that their own success is tied to their partner's success, and they strive to build long-term relationships based on mutual trust and respect.
To uphold this commitment, Small Town Tech has made a pledge to their partners. They promise to avoid pushy sales tactics and never sell unnecessary products just to make a profit. They also commit to using responsibly sourced software and hardware, avoiding temporary solutions to permanent problems.
In addition, Small Town Tech promises to make their services as affordable as possible, while still covering their costs and making a reasonable profit. They work with their partners to develop technology plans that meet their specific needs, and they encourage their partners to build their knowledge and skills regarding the equipment and services they offer.
Small Town Tech's partner-client philosophy and pledge have helped them become the leading technical services provider in Koochiching County. They have earned the trust of numerous businesses, non-profits, and government entities, and they continue to strive towards their goal of helping their partners succeed.

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Check Your Account

Access your invoices, work tickets, estimates, invoices, and more.

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We take a Zero Trust approach to your technology and security.

​Zero trust is a security approach that doesn't assume anything is safe and continuously checks if someone or something should have access to a resource. It makes sure only those who need access can get it, and it uses clear rules for deciding who should be allowed in.
Learn More about Zero Trust
​Zero trust is a cybersecurity approach that focuses on continuously evaluating trust and restricting access to resources to only those with a need to access them. Zero trust architecture encompasses various aspects of enterprise resource and data security, including identity, access management, operations, endpoints, hosting environments, and interconnecting infrastructure. The goal is to prevent unauthorized access to resources and make access control enforcement as granular as possible by enforcing least privileges needed to perform an action in the request. Zero trust applies to two basic areas: authentication and authorization, and enterprises need to develop and maintain dynamic risk-based policies for resource access and ensure that these policies are enforced correctly and consistently. The implicit trust zone must be as small as possible, and zero trust provides a set of principles and concepts around moving policy decision points and policy enforcement points closer to the resource.

Download the National Institute of Standards and Technology's Zero Trust Architecture publication about Computer Security.
nist.sp.800-207.pdf
File Size: 966 kb
File Type: pdf
Download File


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Based in The United States of America
Small Town Tech provides technology solutions from its Global Headquarters located in International Falls, Minnesota in the United States of America. We have earned a reputation of being a respectable technology support company that doesn't cut corners with our customers across Northern Minnesota and elsewhere.

Proper Documentation Is Key To Our Partner Client's Success!

We require all Partner Clients to have a current Technology Plan. 
Tech Plan
Additional documentation provided to Partner Clients.
  • Asset Management and Reporting
  • Historical Support Ticket Data
  • Incidence Response Plan
  • Discovery - Technology Recommendation
  • Backup Reporting
  • Managed Services Agreement
  • Cyber Insurance Recommendations
  • ​Network Mapping and Reporting
  • Service Level Agreement​
  • Equipment Replacement Budget

Microsoft Account Management

We can manage your Microsoft 365 business accounts. Most MS365 subscription levels include business-class email hosting.
Learn more

Help & Support

 218-240-8802
304 3rd Street
​International Falls, MN 56649

Ticket Status

Open Monday through Friday 9AM-5PM

Closed Saturday and Sunday

We appreciate your business.

Thank you for choosing Small Town Tech!

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Small Town Tech Inc
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  • Home
  • Pro+Tech
  • Partner Client
  • Online Store
  • Backstage