A Partner Client is any business or non-profit organization that collaborates with Small Town Tech to grow and protect their business.

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Partner Client Information Request

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Human Factor

• Security Awareness Training
• End-user License Agreements
• Company Culture
• User Account Management
• Password Management
• 2FA or MFA

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Endpoint Management​

• Antivirus
• Operating System and Software Patching
• Hardware Monitoring and Preventive Maintenance Checks and Services
• Remote Support

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Disaster Recovery

• File Backup
• Image Backup
• Cloud Database Backup
• Disaster Recovery Plan

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Network Security

• Firewall
• Network Configuration
• Virtual Private Network (VPN)
• Software Firewall
• Monitoring
• Firmware Updating

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Cyber Insurance

• Buy It!!!
• We will work with your agent.

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Our Partner Client Pledge

"Our Partner Client philosophy is simple; we want what's best for your business to be successful. We only succeed when our partners succeed."

We pledge to:

• Never sell a customer something they don’t need just to make a buck.
• Not use and sell improperly sourced software and hardware.
• Not use “band-aid solutions” to fix permanent problems.
• Not use pushy sales tactics.
• Under promise and over deliver.
• Accept responsibility when our services we delivered did not meet our customers expectations and make it right.
• Make our services as affordable as possible while still covering our costs and a reasonable profit.
• Partner with our clients to develop a technology plan that meets their specific needs.
• Build trust through good communication.
• Provide our employees with the training, skills, and tools they need to properly do their job.
• Encourage customers to build their knowledge and skills of the equipment and services we offer.

This pledge has made Small Town Tech the number one technical services company in Koochiching County and we have earned the trust of hundreds of businesses, non-profits, and government entities.

Click here for an account representative to contact you.

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Based in The United States of America
Small Town Tech provides technology solutions from its Global Headquarters in located in International Falls, Minnesota in the United States of America. We have earned a reputation of being a respectable technology support company that doesn't cut corners with our customers across Northern Minnesota and elsewhere.

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Proper Documentation Is Key To Our Partner Client's Success!

• Asset Management and Reporting
• Historical Support Ticket Data
• Incidence Response Plan
• Discovery - Technology Recommendation
• Backup Reporting
• Managed Services Agreement
• Cyber Insurance Recommendations
• ​Network Mapping and Reporting
• Service Level Agreement​
• Equipment Replacement Budget

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