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View our parnter client pledge
Our Partner Client Pledge
"Our Partner Client philosophy is simple; we want what's best for your business to be successful. We only succeed when our partners succeed."
We pledge to:
This pledge has made Small Town Tech the number one technical services company in Koochiching County and we have earned the trust of hundreds of businesses, non-profits, and government entities.
- Never sell a customer something they don’t need just to make a buck.
- Not use and sell improperly sourced software and hardware.
- Not use “band-aid solutions” to fix permanent problems.
- Not use pushy sales tactics.
- Under promise and over deliver.
- Accept responsibility when our services we delivered did not meet our customers expectations and make it right.
- Make our services as affordable as possible while still covering our costs and a reasonable profit.
- Partner with our clients to develop a technology plan that meets their specific needs.
- Build trust through good communication.
- Provide our employees with the training, skills, and tools they need to properly do their job.
- Encourage customers to build their knowledge and skills of the equipment and services we offer.
This pledge has made Small Town Tech the number one technical services company in Koochiching County and we have earned the trust of hundreds of businesses, non-profits, and government entities.
