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No Credit Card Required!!!You will receive a notification after 1 month to opt in and continue your service or have Pro+Tech uninstalled.
You will notice an improvement to your computer within 48 hours! |
Your Free Trial Includes...A Full Virus Scan and RemediationMajor and Critical Updates to WindowsUpdates To Popular SoftwareAdvanced Firewall Protection |
What is Pro+Tech?
Pro+Tech is a managed service for Windows and Mac computers. It includes antivirus, hardware monitoring, software and operating system updates, monthly reporting, remote desktop access, built-in access to tech support, and discounts on labor. Additionally, backup can be added to any Pro+Tech subscription. Pro+Tech costs $12.50 per month and does not have a contract so service can be canceled at any time.
Antivirus |
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Pro+Tech uses Bitdefender as its antivirus engine. Bitdefender is a highly rated and industry-leading antivirus software.
With Pro+Tech your computer is always actively monitored for malware, viruses, malicious files, rootkits, cookies, windows registry changes, adware, spyware, dialers, potentially unwanted programs(PUPS), key loggers, boot sectors, email archives, file archive, and removable media.
In addition to Bitdefender always protecting your computer, a technician will analyze your virus scan results on a daily basis to identify risk behaviors and patterns and will alert you if you are at an increased risk. We quarantine all viruses and malicious files for review to make sure we are not deleting “false positive” files.
With Pro+Tech your computer is always actively monitored for malware, viruses, malicious files, rootkits, cookies, windows registry changes, adware, spyware, dialers, potentially unwanted programs(PUPS), key loggers, boot sectors, email archives, file archive, and removable media.
In addition to Bitdefender always protecting your computer, a technician will analyze your virus scan results on a daily basis to identify risk behaviors and patterns and will alert you if you are at an increased risk. We quarantine all viruses and malicious files for review to make sure we are not deleting “false positive” files.
Hardware Monitoring
Hardware monitoring can prevent serious issues before they affect your computer. Pro+Tech actively monitors the health of your hard drive, processors, memory(RAM), and other hardware critical to the operation of your computer. A technician reviews any abnormalities with your computer’s hardware daily and determines the best course of action.
Software Updates
Keeping your programs up to date has become as important as antivirus in protecting you from hackers and other bad actors. A full list of software can be found at https://www.smalltowntech.shop/patch-and-reboot-policy.html . It includes most major software.
Operating System Updates |
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Pro+Tech makes sure that your computer’s operating system is up to date. This is commonly referred to as Windows patching. OS updates include optional and critical updates. Pro+Tech has a 99% patch compliance rate. We review and delay patches that we deem unstable to ensure your computer is protected from “zero-day” vulnerabilities. Patching can be customized to your specific needs but the majority of our customers are part of our standard patching policy.
Remote Desktop Access
Pro+Tech customers are able to access their computers remotely with their phones, tablets, or another computer through a secure Splashtop connection. This service requires a little additional setup but is free to all Pro+Tech customers. Contact an account representative to activate this feature.
Tech Support |
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Tech support related to virus protection and other Pro+Tech features is free of charge to all subscribers. Additional support such as help installing programs, adding a printer, or helping to troubleshoot social media is easy to receive assistance with and Pro+Tech customers receive a discount on all support THAT IS BILLABLE IN 5 MINUTE INCREMENTS.
Monthly Reporting (available after paid subscription)
All activity related to Pro+Tech is reported in a monthly executive summary. This includes viruses, remote connections, applications installed, patching, and more. This reporting conveys to our customers that we are delivering on the promises we make to our Pro+Tech customers.
Backup (available after paid subscription for additional fee)
Backup is not included in the monthly Pro+Tech rate but can be purchased in 60GB blocks for $10 per month. The backup can be shared across multiple devices and can be configured to include any important files or exclude files that don’t matter if they are lost to save money. Pro+Tech file backup saves multiple instances of the same files and keeps them for an extended period of time in case a customer accidentally deletes a file or wants to revert back to a previous version.
Pro+Tech also offers full image backup of your computer. Full image backup creates an exact copy of your hard drive and backs up your operating system and programs in addition to every file on your computer.
Click here for more information on backup solutions
Pro+Tech also offers full image backup of your computer. Full image backup creates an exact copy of your hard drive and backs up your operating system and programs in addition to every file on your computer.
Click here for more information on backup solutions
Disclaimer
Pro+Tech uses software that will make changes to your computer through updates, virus removals, and other actions that are intended to improve the functionality and security of your computer. Pro+Tech will QUARANTINE viruses and malicious files. these changes may change the visual appearance of your computer and Pro+Tech frequently finds these types of programs and files on computers that have not had ADEQUATE protection and updates. To ensure that you can return your computer to its original state, you should create a full image backup of your computer. Small Town Tech is not liable for changes made to your computer through the use of our PRo+Tech service and all changes are meant to better secure your computer and help it function at peak performance. PRO+TECH USES BITDEFENDER GRAVITY ZONE AS ITS ANTIVIRUS ENGINE. DUE TO THE NATURE OF ANTIVIRUS PROTECTION, BITDEFENDER DOES NOT WORK WELL WITH COMPETING ANTIVIRUSES AND WILL REMOVE ANY COMPETITORS.
